User Manual

Aviella Mobile POS

Android • Windows • Offline-First • v1.0

8th Floor, Electra House
Samora Machel Ave, Harare
www.aviella.co.zw • +263 78 216 8407

Offline-Only Mode

No internet. No monthly fees. Buy once, own it forever on your device. All features work 100% locally.

View BYO Pricing

Step 1 — Activate Your License

Buy your license automatically from the Aviella website. Once purchased, you receive a License Key. Activate once — the POS is yours permanently on that device. No internet needed after activation.

1
Open the app. On the setup screen tap Activate Offline License.
2
Copy your Device ID shown on screen. Enter this ID on the Aviella website during your purchase to automatically generate your key.
3
Paste the License Key and tap Activate. The app unlocks fully.
4
Not ready to buy? Tap Start Free Trial for a full 1-Month Free Trial without needing a key.

Offline License Key Activation & Device Setup (Click to enlarge)

Step 2 — Setup & First Login

1
The Setup Wizard runs on first launch. Enter your store name, currency, and create the first admin account.
2
Log in with Username + Password, or your 4-digit PIN for fast access.
3
Open your shift — enter your starting float. You are ready to sell.

Adding a New Device

Since offline mode does not use the cloud, a new device requires its own separate License Key. Devices in offline mode operate independently and do not sync with each other.

No cloud, no sync. All data lives on your device. The app automatically creates backups when you close your shift, ensuring your data is always safe without any manual effort.

Cloud-Connected Mode

Start with a 1-Month Free Trial! Try all cloud features risk-free. Sign up automatically on the Aviella website.

Still 100% Offline-First. Cloud adds remote management and multi-branch visibility. If your network drops, keep selling — everything queues and syncs automatically when you reconnect. Nothing is ever lost.

Step 1 — First Time Login

1
Turn on Wi-Fi or data. Open the app and enter your Email & Password from your Aviella cloud account (same as aviella.co.zw/login).
2
Tap Login. Products, tax rules, currencies, and settings download from cloud in seconds.
3
Open your shift and enter your starting float. You are live.
4
Done — turn data off if you want. Everything runs locally from here.

Cloud Account Connection

Branch & Terminal Selection

How Cloud Sync Works

Network goes down? Keep selling. Every sale, payment, and stock movement stores locally. When internet returns, the app silently pushes everything to cloud — no cashier action needed.

What Syncs	Direction	When
Products, Prices, Tax, Currencies	Cloud → Device	On login & force sync
Customers & Balances	Cloud → Device	On login & force sync
Sales, Payments, Receipts	Device → Cloud	Auto, every few seconds online
Stock Adjustments & Transfers	Device → Cloud	Auto on reconnect
Shift Open / Close	Both	Auto

Manage from Cloud Dashboard

Log into aviella.co.zw/login from any browser. Add/edit products, manage staff, view live sales, run reports — all synced to every device automatically.

Multi-BranchManage multiple locations. See each branch's sales separately.

Cloud StaffAdd users on the dashboard — they appear on devices at next sync.

Live ReportsView real-time sales from any phone, tablet, or desktop browser.

Adding a New Device

Simply install the app on the new device, log in with your Cloud Email & Password, and select the appropriate branch. Your entire catalog and settings will sync instantly!

Products — Adding & Importing

Two ways: Add manually one by one, or bulk import hundreds via CSV/Excel in seconds.

Manual — Fields Reference

Field	Notes	Required
Product Name	Displayed on the POS grid.	Yes
Barcode	Scan or type. Auto-increments from last if blank.	Optional
Category / Group	Organises products on grid and in reports.	Optional
Selling Price	Price charged to customer.	Yes
Cost Price	Used in Profit & Loss. Recommended.	Recommended
Tax Rate	Select a rule (e.g. VAT 15%). Auto-calculated on receipts.	Optional
Track Stock	ON = track inventory. OFF = unlimited / service item.	—
Opening Stock Qty	Units on hand right now.	If tracking
Reorder Level	Quantity that triggers Low Stock Report alert.	Optional
Unit of Measure	e.g. Pieces, Kg. Multi-UOM: add secondary UOMs with own price.	Optional
Price Lists	Retail / Wholesale prices per list if enabled.	Optional
Batch / Expiry	Batch number & expiry date if Batches enabled.	Optional
Product Image	Photo from camera or gallery. Shown on POS grid.	Optional

CSV / Excel Bulk Import

1
Products → Import icon (top right). Tap Download Template to get a ready-made CSV saved to your Downloads folder.
2
Open the downloaded template and fill in your product details (like Name, Price, Cost, and Stock Quantity). The spreadsheet is already pre-formatted to make this easy.
3
Tap Import CSV / Excel, pick your file. Result shows X Imported / X Updated / X Skipped. Existing products matched by barcode are updated, not duplicated.

Making a SaleBoth Modes

1
Tap a product from the grid or search by name / barcode.
2
Tap a cart item to adjust quantity or apply a line discount.
3
Tap Charge. Select payment: Cash, Card, Mobile Money or split across currencies.
4
Enter amount tendered — change calculated instantly. Tap Complete Sale.
5
Print receipt via Bluetooth printer, or share as PDF via WhatsApp / Email.

POS Grid & Active Cart (Tablet)

Checkout & Multi-Payment (Mobile)

Watch: Making a Fast Sale

All Features Available

SalesFull POS with split payments & change.

QuotesCreate & share quotes as PDF instantly.

LaybyeDeposits, balance tracking & payments.

PurchasesRecord supplier stock, update inventory.

ReturnsProcess returns & issue credit notes.

CustomersAccounts with full purchase history.

InventoryLive stock, low-stock alerts & adjustments.

ExpensesLog petty cash & expenses per shift.

Bluetooth PrintBluetooth receipts, slips & kitchen orders.

Stock Take (Audit & Reconciliation)

Count physical stock, compare to system quantities. Variances are recorded with cashier name, date, branch, and notes. Audit ID assigned automatically (e.g. AUD-3F2A1B).

1
Menu → Stock → Stock Take. Tap the green Stock Take button.
2
For each product, type the Physical Qty you counted. Variance calculated in real time.
3
Add optional notes. Tap Save Audit. Stock levels adjust automatically.
4
Tap any past audit to see the full item-by-item breakdown. Export as PDF or Excel.

Stock Take & Physical Counting

Stock Variance & Audit Logs

Multi-Currency

Pre-loaded: USD, ZWG (ZiG), ZAR, EUR, GBP, BWP. Add any custom currency. Exchange rate applied at checkout per sale. Split payments across currencies supported.

Step	Where	What to Do
1. Enable Currencies	Settings → Currencies	Toggle currencies ON/OFF. Add custom codes (e.g. CNY) with name and symbol.
2. Set Exchange Rates	Settings → Exchange Rates	+ Add Rate. Select From/To currency, enter rate. E.g. USD → ZWG = 37.
3. Use at Checkout	Charge screen	Select customer's currency. Total converts instantly. Receipt shows both currencies.

Price Lists (Retail / Wholesale)

Assign different prices to the same product per customer type. Enable in Settings → Price Lists. Add a Wholesale Price column to your CSV import and it maps automatically.

Daily Sales & Financial Summary

Sales Insights & Product Analytics

Report	What It Shows	Export
Daily Report (Z-Report)	All sales, payments & totals by payment type for the day.	PDF • Excel
Shift Report	Per-cashier sales, cash in/out, float & variance.	PDF • Excel
Shift Variance	Expected vs actual cash — highlights discrepancies.	PDF • Excel
Sales Insights	Top products, hourly trends, category performance.	PDF • Excel
Cash Day Book	Full cash movement: sales, refunds, expenses, payouts.	PDF • Excel
Payments Report	Breakdown by Cash, Card, Mobile Money.	PDF • Excel
Discount Summary	All discounts by product, cashier & date range.	PDF • Excel
Tax Summary	Tax collected per rate — ready for VAT filing.	PDF • Excel
Credit Notes	All returns & credit notes issued.	PDF • Excel
Stock Valuation	Current stock value at cost & retail per product.	PDF • Excel
Stock Ledger	Full movement history: sales, purchases, adjustments.	PDF • Excel
Low Stock Report	Products below your reorder level.	PDF • Excel
Profit & Loss	Revenue vs cost of goods — gross & net profit.	PDF • Excel
Balance Sheet	Assets, liabilities & equity snapshot.	PDF • Excel
Expenses Report	All logged expenses by category & date range.	PDF • Excel

User Accounts & Access Rights

Go to Settings → User Accounts. Every staff member gets their own login. You control exactly what each person can do.

The Three Roles

Role	Access Level	Typical Use
Admin	Full access — products, settings, reports, users, sync.	Owner / IT Manager
Manager	All reports. Can override cashier restrictions with PIN.	Store Manager
Cashier	POS register only. Controlled by permission toggles below.	Till Operator

User Account & Role Toggles

4-Digit Quick PIN Security

Cashier Permissions

Permission	What It Controls
Allow Discounts + Max %	Can apply discounts up to their limit. Set an expiry date for temporary discount access.
Process Payments	Can complete and tender sales.
Issue Credit Notes	Can process returns and issue refunds.
Reprint Receipts	Can reprint past sale receipts.
Allow Laybye	Can create laybyes, take deposits, and process balance payments.

Supervisor Override: If a cashier exceeds their permissions, the app prompts for a Manager/Admin PIN before proceeding.

Key Settings to Configure

Bluetooth Printer: Settings → Printers → Scan. Select your Bluetooth printer, tap Test Print.
Currencies & Rates: Settings → Currencies + Exchange Rates. Enable and set rates before selling.
Tax Rules: Settings → Tax. Add VAT 15% or any rate. Assign per product or set as default.
Store Info: Settings → Store. Name, address, logo — printed on every receipt and PDF.
Backups: Settings → Database Management. Export your full local database regularly.